<email@example.com> wrote in message
Very disappointed with Sloan Flushmate. 3 years ago I bought 3 pressure
assisted toilets for my home and 8 for my business. The toilets are made by
American standard with a Sloan Flushmate pressure tank. Just recently I
received a recall card. Apparently the tank can crack at the seams and even
explode. So I called with the S/N and they send me a repair kit. When I
opened the box I started laughing, then I got angry. They had a pressure
regulator and straps to go around the tank. Obviously they do not trust the
regulator and this is why they send the straps. Iím surprised they did not
send duct Tape.
I called Flushmate and they gave me the run around telling me it was
approved by so and so and she even through a few government departments in
I try to buy US made products thinking there better made and they will stand
by their product, I paid top dollar for those toilets. I should have bought
Chinese product for ľ of the price and just change them every 5-6 years.
I got a pressure assisted toilets for a reason. Save water and still do the
job with the assistance of pressure. So now I have to install a pressure
regulator and drop the pressure, so now my toilets will not do the job that
where intended to do. The flushmate employee was telling me that they will
do the job, trust me they donít. Dropping the pressure from the house to the
toilet from 60 PSI to 25 PSI has a big difference.
Rather surprisingly They sell/sold these in the UK too. They are a years
old firm, we had no problems with them. They were tank fed but in a ten
floor building, so worked at 50 psi or so. We always had good service from
the company, they worked direct from the USA. The only parts ever needed
were new diaphragms. The rest was very substantial bronze castings. All
very nicely machined up.
The mod offered is a reasonable fix. So long as the tank has not actually
split it will be OK. Probably the shock load is the problem as these
valves close. Obviously it is a cock up, must be quite embarrasing.